Results & Case Studies

Proof Before Promises.

ForgePoint measures improvement through stronger economics, clearer operations, reduced owner dependence, and greater Owner Profit per Hour—not revenue alone.

The ForgePoint operator story appears first. Broader FRAP community wins are identified separately so the source of every result stays clear.

Find the Constraint in Your Business

ForgePoint Operator Story

275% Revenue Growth in Under 10 Months

The situation: Langhorne Electrical & Contracting was a growing multi-trade service business with the same pressures many owner-led companies face: pricing decisions, execution strain, and too much depending on the owner.

The diagnostic focus: Tighten execution, correct pricing, and install repeatable systems instead of trying to solve growth with more effort alone.

The outcome: Revenue grew 275% in under 10 months, while the business was also structured to operate without requiring the owner’s constant presence.

What This Story Actually Proves

The point is not that every business should expect the same percentage. The point is that growth changed when the right constraints were addressed.

More effort was not the answer. Better pricing, clearer execution, and repeatable systems were.

That is the diagnostic principle behind ForgePoint: do not solve the loudest symptom until you understand the actual constraint.

Start With the Business X-Ray

FRAP Wins

Three Different Constraints. Three Different Moves.

FRAP focuses on four levers: Frequency, Referrals, Average Ticket, and Pricing. The value is not in pulling every lever at once. It is in finding the one that matters most right now.

Brad Schneider FRAP case study

Profit Opportunity

Brad Schneider

About $25,000 in immediate value

Before: Profit opportunity was sitting inside the existing business.

Move: A handful of simple FRAP pivots that could be implemented immediately, with no additional out-of-pocket spend.

Result: Brad estimated the immediate value at about $25,000.

David Hamel FRAP case study

Revenue Growth

David Hamel

$68,110 to $118,596 in April revenue

Before: The prior-year April revenue baseline was $68,110.

Move: Practical FRAP changes, most of which required no additional spending.

Result: April revenue reached $118,596 the following year.

Jason Falk FRAP case study

Pricing + Recurring Revenue

Jason Falk

$50,000 in recurring revenue

Before: Pricing was leaving room on the table and recurring revenue opportunity was underused.

Move: A 15% price increase plus application of the group’s FRAP guidance.

Result: Customers accepted the increase, and Jason reported $50,000 in recurring revenue that year.

Nationwide FRAP Wins

Different Businesses. Different Levers. Measurable Results.

Across the FRAP community, owners are finding hidden margin, correcting pricing, increasing average ticket, and building stronger recurring revenue. These wins come from real operators applying specific moves to real constraints.

Recurring Revenue + Offer Design

Karrie Brazaski

AIRzona Comfort Solutions · Fort Mohave

Sold the First Decoy Offer

Before: New HVAC system quotes were being presented without a strong recurring-service option built around the equipment.

Move: AIRzona Comfort Solutions began presenting its Freedom Plan with every new-system quote. The plan wraps 10 years of maintenance, monitoring, service fees, and an extended labor warranty into the offer.

Result: The company sold its first Freedom Plan. Karrie reported that the customer saw the bundled offer as a total no-brainer.

Cost Control + Profit

George Childers

Smooth Sailing Heating and Cooling Inc · Boiling Springs

More Than $22,000 in Annual Savings Identified

Before: Operating costs contained multiple small leaks that were quietly reducing profit.

Move: The team audited expenses and identified areas where costs could be cut without relying on additional revenue.

Result: George reported more than $22,000 in total annual savings identified through the audit.

Pricing + Capacity

Suzanne Sotelo

Gallery 77 LLC · Hudson

36% Increase in Large-Job Average Ticket

Before: For years, Suzanne was carrying the showroom, estimating, design, follow-up, and closing responsibilities herself. There was little margin in the day to step back and make strategic decisions.

Move: After starting FRAP in August 2025, Gallery 77 raised prices 10% across the board and hired a showroom assistant, creating the breathing room to work on the business instead of only reacting inside it.

Result: Comparing January–May 2025 with January–May 2026, large-job average ticket rose from $8,445 to $11,507—a 36% increase. The business completed 27 large jobs in both periods. At the newer average ticket, those jobs generated $310,694 versus $228,025 at the old average: $82,669 in additional revenue at nearly identical volume.

Average Ticket + Client Quality

Drew Cope

Cope Construction, Renovation & Roofing · Cochranville

Average Ticket Increased 2.9×

Before: Average ticket was $1,713 per customer, while the business was still spending time on prospects who were not a strong fit.

Move: Over three years, the company added proposal fees to help filter out tire-kickers and increased the hourly shop rate used to calculate bids by 35%.

Result: Average ticket increased to $5,045 per customer—about 2.9× the starting point—while total clients served per year increased only 14%. Drew reported $278,000 in additional revenue and stronger-fit clients.

Share the Win

What Changed in Your Business?

A good win is more than a number. Tell us what was happening, what you changed, which FRAP lever was involved, and what measurable result followed.

Use the form to submit your story. ForgePoint will review every submission before anything is shared publicly.

Submit Your FRAP Win

Be specific. Numbers, time frames, and concrete before-and-after details make the story more useful to other owners.

Submitting a story does not guarantee publication. Permission to share is controlled by your response in the form.

Your Business Has a Story Too. Start With the Constraint.

Results do not come from copying someone else’s tactic. They come from understanding what your business needs next.

The ForgePoint Business X-Ray is designed to identify the hidden constraint, clarify what it is costing you, and point you toward the highest-leverage next move.

Explore the Business X-Ray